At the recent prestigious Contact Centre World Awards, Marketcom was awarded the ‘Best outbound campaign’ based on:

  • Creativity in campaign design.
  • Results generated.
  • Contact centre integration using outbound communication tools. (telephone, direct mail, e-mail, text messages)

Marketcom was established in 2002. We have a confident and stable team, follow a flat management structure and have hands on directors involved in day-to-day business operations. Our principal philosophy is - higher levels of customer satisfaction results in greater return on investment.

We believe that good work speaks for itself.

Most of our clients have come to us through referrals from other clients or business associates. Marketcom focuses on building strong client relationships; the more we understand your business culture the better we can represent your brand.

We are continually awarded by our peers.

Marketcom has won a number of awards for its innovative campaigns and continues to look for new ways to target customers and reduce the cost of marketing. At the recent ContactCentreWorld awards Marketcom was awarded gold for “Best Outbound Campaign” in the Asia Pacific region. At the Top 100 Conference in Las Vegas, Marketcom was awarded “Best in the World” for its outbound campaign.

Our integrity is our strength.

As a company we uphold the integrity of the Customer Contact Management Association (CCMA) & Australian Direct Marketing Association (ADMA) member protocols. All our staff are members of the Contact Centre Employees' Association (CCE) which is the only forum specifically dedicated to representing contact centre staff nationally and internationally.